FAQs
Indeed we do! Shipping rates are dependant on your destination and added at checkout.
Absolutely. You’ll receive tracking details via email once your order is on its way.
Orders are processed within 48 hours (excluding weekends and public holidays). Standard shipping within Australia usually takes 3–7 business days. Express shipping is available for faster delivery.
International orders postage again is dependant on location.
We accept returns on unused products in original packaging within 14 days of purchase. For health and hygiene reasons, we cannot accept used products.
Postage costs are non-refundable and return shipping is at the customer’s expense (unless the item is faulty or incorrect).
Email your return request to: sales@sandraglynn.com.au
Please contact us (sales@sandraglynn.com.au) within 48 hours of receiving your order and keep all original packaging. Damaged items must also be reported to Australia Post. We’ll take it from there.